Refund policy

Return and Refund Policy

Eyeliner & Arson products are made to order and printed on demand. Because each item is created specifically for you, we do not accept returns for buyer's remorse or for a wrong size ordered. Please check the size guide carefully before ordering.

We will offer a refund or replacement for items that are defective, damaged, or misprinted. To request a refund or replacement, contact us via the store contact page or email within 30 days of delivery, and include your order number and photos of the issue where possible.

Once we confirm a defect, damage, or misprint, we will arrange a replacement or refund to your original payment method. Refunds do not include original shipping costs unless the item was defective, damaged, or misprinted. If you have any questions about this policy, please contact us via the store contact page.